Nine-Star Pharmacist Concept, Part 2

Nine-Star Pharmacist Concept


Pharmacists must provide caring services of the highest quality, and must view their practice as integrated and continuous with those of the health care system and other health professionals.


The foundation of the pharmacist’s work must revolve around accurate decisions made or taken regarding appropriate, efficacious, safe, and cost-effective use of resources (e.g., personnel, medicines, chemicals, equipment, procedures, and practices). Pharmacists must also play a pivotal role in setting medicines policy both at the local and national levels. The pharmacist must thus, possess the ability to evaluate, synthesize data and information, and decide upon the most appropriate course of action.


The pharmacist must provide a link between physicians and patient, and to other health care professionals. He or she should have complete knowledge about all the pharmaceuticals with recent updates and be confident while communicating with other health care professionals and community members. Pharmacists must have effective patient communication skills and it may help him/her to provide better pharmaceutical care to the community by identifying the patient’s problem and requirements, ensuring the quality of patient life. Effective communication skills help the practitioners to collect accurate and comprehensive information from the patient and it will help practitioners to provide successful patient-related pharmaceutical education to the patient. Strong communication skills will enable a pharmacist to establish the necessary rapport to build a trusting relationship and to ensure an effective exchange of information necessary for the pharmacist to appreciate patient needs, and for the patient to understand and accept pharmacist recommendations.


Pharmacists must have the ability to manage the natural and commercial resources which include manpower, physical and financial resources. He/she must assume greater responsibility for managing the drug label information, ensure the quality of pharmaceuticals, and maintain clinical competency and function in patient care activities. Developing and maintaining department policies and procedures, goals, objectives, quality assurance programs, safety, and environmental and infection control standards are key components that aid the pharmacist in evolving as an efficient manager as well.


It is impossible to acquire complete pharmaceutical/pharmacy education in an institute and the professional experience needed to pursue a life-long career as a pharmacist. The concepts of life-long learning must begin while attending pharmacy school and must be supported throughout the pharmacist’s career. Pharmacists regularly update their knowledge and skills in order to keep up with the current trends in issues-related to drug therapy management. The Accreditation Council for Pharmacy Education defines Continuing Professional Development as “the lifelong process of active participation in learning activities that assists individuals in developing and maintaining continuing competence, enhancing their professional practice, and supporting the achievement of their career goals.” The pharmacist's continuous education system must be structured education to support the continuing development to maintain and enhance his competence. Pharmacists also develop and maintain proficiency in delivering patient-centered care; working as part of interdisciplinary teams; practicing evidence-based medicine and focusing on quality improvement.


Aaseer, TS., Subramani T. 2014. Seven-star pharmacist concept by World Health Organization. Journal of Young Pharmacists. Vol 6, Issue 2, Apr-Jun 2014.

Aaseer, TS., Subramani T. 2015. The Nine-Star Pharmacist: An Overview. Journal of Young Pharmacists. Vol. 7, Issue 4, Oct-Dec 2015.